Frequently Asked Questions

What is self-care?
Self-care refers to any intentional actions or practices that individuals engage in to promote their physical, mental, spiritual, or emotional well-being.

Why is self-care important?
Self-care is important because it helps individuals reduce stress, improve their overall health and well-being, and feel more energized and productive in their daily lives.

How do I know which self-care products are right for me?
Our website provides a variety of resources to help you choose the right products for your specific needs, including detailed product descriptions and a blog series highlighting self-care practices and tips.

Do you promote self-care and holistic medicine over traditional methods?
No. The wellness industry too often focuses on shame or superiority to sell products, but at Moonstruck we will never tell you a product is a cure-all, a miracle, or a replacement for medical care. Everyone's self-care journey looks different, and we're here to support whatever it looks like for you!

Why don't you carry weight loss or anti-aging products?
Some of our products may have weight loss or anti-aging as a secondary effect or added benefit (skincare, teas, lotions). But as a matter of principle, we do not offer targeted weight loss or anti-aging products since they too often rely on your insecurities or perceived flaws to sell. That being said, if your present focus is on weight loss or anti-aging, we wholly support you in your journey and still welcome you to our self-care community! We've simply chosen not to carry or market those products.

Do you offer any discounts or promotions?
Yes, we offer discounts and promotions periodically throughout the year. Be sure to sign up for our emails to stay up to date on our latest offerings.

What is your return policy?
Due to the personal nature of most self-care products, we only accept returns for products that are damaged or defective upon delivery. All other sales are final.

How can I get in touch with customer service?
You can reach our customer service team via email at info@moonstruckmarketplace.com. We are happy to answer any questions or concerns you may have.